Comments on: Did Amazon Really Fail This Weekend? The Twittersphere Says "Yes," Online Retailer Says "Glitch."

By: Amazonfail: book e-tailer invokes internet wrath with sales rank de-listing of LGBT and other titles | Jones Shop USA

Wed, 27 May 2009 16:26:53 +0000

[...] lit up like wildfire in response to an apparent gaffe on the part of the digital book retailer that removed the sales rankings of a number of relatively innocuous gay and lesbian titles. Removal of the sales rank has significant implications for affected titles; when performing a [...]

By: How To Build, Manage And Measure Online Community For A Brand? - Social Media Marketing in India | Digital Media Marketing Strategies for India | Social Media Marketing Case Studies ,Strategies and Online Industry Reports

Thu, 14 May 2009 23:59:00 +0000

[...] monitor your brand online reputation.I don’t need to mention about Domino’s Effect and Amzon Glitch incidents here [...]

By: Internet Marketing, Strategy & Technology Links - Apr 14, 2009 « Sazbean

Tue, 14 Apr 2009 12:05:12 +0000

[...] Did Amazon Really Fail This Weekend? The Twittersphere Says “Yes,” Online Retailer Says “Glitc… (Media Memo) [...]

By: Licence to Roam » Amazon Fail

Licence to Roam » Amazon Fail — Tue, 14 Apr 2009 07:43:35 +0000

[...] to Amazon, they’ve been having a ‘glitch’ over the weekend that has stripped the sales ranking form a number of books, thereby reducing the [...]

By: Amazon Apologizes For “Ham-fisted Cataloging Error” | Peter Kafka | MediaMemo | AllThingsD

Tue, 14 Apr 2009 00:31:58 +0000

[...] won’t come out and say exactly what happened to it sales ranking system over the past few days. But it is sorry, and it would like the Web and its customers to know that it wasn’t singling [...]

By: Aaron Jamey

Aaron Jamey — Tue, 14 Apr 2009 00:22:10 +0000

Well, apparently folks search way differently than I do. I searched ‘Brokeback …’ and it showed up under the search box as I was typing.

I then went looking for ‘Beautiful Thing’, which a not-gay female friend recommended today while we were talking about this. In addition to appearing, it also brought up Latter Days and Shelter as ‘related items’.

So, I don’t see what the issue is. I search. I find. Always have found what I searched, ‘adult’ or not.

Convince me – give me a name of an adult title you can’t find in search results.

By the way, I bought Beautiful Thing, Shelter and Latter Days just now. Obviously I found what my friend recommended, and then some. That, as an Amazon customer, is what I want.

By: » Buyer Beware: Twitter Search Is Powerful–And Limited [MediaMemo] True HelloWorld Story

Tue, 14 Apr 2009 00:07:15 +0000

[...] example: The Amazon (AMZN) “glitch” story, which surfaced yesterday and been the top “trending” story on Twitter for the past 24 [...]

By: The Amazon ‘Glitch’? « Royal Syns’ Blog

The Amazon ‘Glitch’? « Royal Syns’ Blog — Mon, 13 Apr 2009 21:48:12 +0000

[...] went crazy with this story yesterday. Amazon is now stating that it’s a software glitch. Whether Amazon believes this will put the issue to rest or not [...]

By: Amazon Tries to Explain Blacklisting LGBT Books: a “Glitch” | Gadget News

Mon, 13 Apr 2009 19:05:32 +0000

[...] WSJ blog & MediaMemo Blog] that week end, blogger Mark R. Probst received that reply from Amazon about the disappearance of [...]

By: jeffrutherford.com » Blog Archive » Using Twitter to Respond to a PR Crisis - Amazon.com Failed To Act

Mon, 13 Apr 2009 17:47:46 +0000

[...] restaurant late Sunday afternoon and see post after post re: AmazonFail (lots of background info here, here, and here). If you’re not in the loop, Amazon began removing sales rankings from a wide [...]

By: Пресата presata.com» Blog Archive » Amazon Unconvincingly Explains Its Bout of Homophobia Was Just a Glitch []

Mon, 13 Apr 2009 17:16:59 +0000

[...] of LGBT books as “adult” titles that aren’t ranked or even searchable was just a “glitch” in its sales rankings. Amazon is not a good [...]

By: Toni Matthews - El

Toni Matthews - El — Mon, 13 Apr 2009 16:34:45 +0000

And to add to the previous comment, there is proof this has been going on for months, as opposed to an over the weekend “glitch”, like they want everyone to believe. I seriously suggest you read this:

http://craigspoplife.blogspot......eline.html

By: Matthew Harms

Matthew Harms — Mon, 13 Apr 2009 15:52:08 +0000

Aaron, it isn’t just the sales rankings. Many of their so-called “adult” titles aren’t showing up in search results either, without out browsing to their “adult” section first before searching.

The worst example is that self-help books for the GLBTQ community have been removed from search results and sales rankings, while books instructing parents how to turn their GLBTQ kids “straight” again *haven’t* been removed.

That example is about as offensive as can be in terms of labeling things as “adult” or not. It reeks of being an all-out assault on the GLBTQ community.

By: Buyer Beware: Twitter Search is Powerful - and Limited. | Peter Kafka | MediaMemo | AllThingsD

Mon, 13 Apr 2009 15:49:43 +0000

[...] example: The Amazon (AMZN) “glitch” story, which surfaced yesterday and been the top “trending” story Twitter for the past 24 [...]

By: Amazon skyller på en “glitch” - ingen tror på dem mer än Jimmy Wales — Niclas Strandh digitalPR, creative planning och sociala mediestrategier

Mon, 13 Apr 2009 15:41:19 +0000

[...] jag skrev igår så var det en av möjliga förklaringar men den lär inte stoppa upprördheten eftersom det är mycket få som tror på förklaringen – och även om det skulle vara [...]