Wednesday, August 26, 2009
Microsoft Apologizes for “Separate but Equal” Photo-Editing Blunder
Microsoft swaps out a black man for a white man in a promotional photo for a Polish site, and gets caught red-handed.
Thursday, July 23, 2009
Jeff Bezos Apologizes for Kindlegate, but Can’t Promise It Won’t Happen Again
Amazon CEO Jeff Bezos didn’t make it to his company’s earnings call today, but he did find time to apologize for Kindlegate–Amazon’s ham-fisted removal of George Orwell novels from his customers’ e-book readers. Great, right? Almost.
Monday, April 13, 2009
Amazon Apologizes for “Ham-fisted Cataloging Error”
Amazon won’t come out and say exactly what happened to it sales-ranking system over the past few days. But it is sorry, and it would like the Web and its customers to know that it wasn’t singling out books aimed at gays and lesbians.
Sunday, April 12, 2009
Did Amazon Really Fail This Weekend? The Twittersphere Says “Yes,” Online Retailer Says “Glitch.”
Last fall, a small but vocal group of Twitterers managed to shame Johnson & Johnson into apologizing for one of its Motrin ads.
This weekend’s replay: a howl of outrage, amplified and directed via Twitter at Amazon, which may or may not have instituted a boneheaded policy regarding “adult” books on its site. Or “adult” books aimed at gay and lesbian readers. Or something.
No matter what really happened, the retailer is now in a real pickle.
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About Peter
Peter Kafka has been covering media and technology since 1997, when he joined the staff of Forbes magazine. Most recently, he has been the managing editor of the tech and media Web site, Silicon Alley Insider. Read more »
Ethics Statement
Here is a statement of my ethics and coverage policies. It is more than most of you want to know, but, in the age of suspicion of the media, I am laying it all out.
