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	<title>MediaMemo &#187; applications</title>
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		<title>Apple: Billions of Songs, Billions of Apps, Not Much Profit</title>
		<link>http://mediamemo.allthingsd.com/20100225/apple-billions-of-songs-billions-of-apps-not-much-profit/</link>
		<comments>http://mediamemo.allthingsd.com/20100225/apple-billions-of-songs-billions-of-apps-not-much-profit/#comments</comments>
		<pubDate>Thu, 25 Feb 2010 12:53:05 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=16713</guid>
		<description><![CDATA[Apple is patting itself on the back for delivering 10 billion songs from its iTunes Store. And it frequently boasts about the number of apps customers download from iTunes, as well--the tally is now past three billion.

But you won't hear Apple boast about how much money it's making from iTunes. Because there's not much to boast about.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/12/ManWearingBarrel.jpg"><img src="http://mediamemo.allthingsd.com/files/2009/12/ManWearingBarrel-225x300.jpg" alt="" title="ManWearingBarrel" width="187" height="250" class="alignright size-medium wp-image-13415" /></a>Apple is <a href="http://digitaldaily.allthingsd.com/20100224/apples-itunes-thanks-10-billion/">patting itself on the back for delivering 10 billion songs</a> from its iTunes Store. And it <a href="http://mediamemo.allthingsd.com/20090424/apple-hits-1-billion-downloads-newspapers-celebrate/">frequently</a> <a href="http://mediamemo.allthingsd.com/20090928/apples-apps-flying-off-the-virtual-shelves-6-6-million-downloads-per-day/">boasts</a> about the number of apps customers download from iTunes, as well&#8211;the tally is now past three billion.</p>
<p>But you won&#8217;t hear Apple boast about how much money it&#8217;s making from iTunes. Because there&#8217;s not much to boast about.</p>
<p>Even at today&#8217;s hyper volume, the digital store is still running at &#8220;a bit over break-even,&#8221; the company reminded analysts during its earnings call last month.</p>
<p>Here&#8217;s the relevant excerpt from that call, via <a href="http://seekingalpha.com/article/184328-apple-inc-f1q10-qtr-end-12-26-09-earnings-call-transcript?page=-1">Seeking Alpha</a> (thanks to Venrock&#8217;s <a href="http://pakman.com/">David Pakman</a> for pointing this out yesterday at the <a href="http://www.digitalmusicforum.com/east/">Digital Music Forum East</a>):</p>
<blockquote class="memo"><p>Maynard Um&#8211;UBS<br />
We have seen a number of industry revenue forecasts for applications and just given kind of the expected explosive growth there I am just wondering if that is still a break-evenish type of business as you look forward over the next couple of years?&#8230;</p>
<p>[Apple CFO] Peter Oppenheimer<br />
&#8230;Regarding the App Store and the iTunes stores, we are running those a bit over break even and that hasn’t changed. We are very excited to be providing our developers with a fabulous opportunity and we think that is helping us a lot with the iPhone and the iPod touch platform.</p></blockquote>
<p>As Oppenheimer says, this isn&#8217;t a new development. Apple (AAPL) has always maintained that iTunes wasn&#8217;t a real money maker. It&#8217;s supposed to help sell iPods, iPhones, and soon, iPads.</p>
<p>For years, industry observers figured that as the iTunes business scaled, this would change. An alternate theory, held by some of Apple&#8217;s media partners&#8211;the company was being overly modest about its success.</p>
<p>Apple doesn&#8217;t break out iTunes sales, but lumps them into a category called &#8220;Other music related products and services,&#8221; which generated net sales of $4 billion last year. That&#8217;s an increase of 21 percent over 2008, and the company attributed this growth to &#8220;increased net sales of third-party digital content and applications from the iTunes Store.&#8221;</p>
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		<title>Ad Sales, Pay Walls, and Absolutely Nothing About iPads at the New York Times Earnings Call</title>
		<link>http://mediamemo.allthingsd.com/20100210/live-ad-sales-pay-walls-and-ipads-at-the-new-york-times-earnings-call/</link>
		<comments>http://mediamemo.allthingsd.com/20100210/live-ad-sales-pay-walls-and-ipads-at-the-new-york-times-earnings-call/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 16:01:05 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Peter Kafka]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=16146</guid>
		<description><![CDATA[The New York Times said things got better--or, if you like, no worse--during the last quarter of 2009. But investors are disappointed that the publisher isn't more optimistic about 2010, and they're pushing shares down this morning. Let's see if the paper's executives can turn that around during their earnings call.]]></description>
			<content:encoded><![CDATA[<p>The <a href="http://mediamemo.allthingsd.com/20100210/as-predicted-a-not-terrible-quarter-for-the-new-york-times-print-ads-shrink-less-and-the-web-actually-grows/">New York Times said things got better</a>&#8211;or, if you like, no worse&#8211;during the last quarter of 2009. But investors are disappointed that the publisher isn&#8217;t more optimistic about 2010, and they&#8217;re pushing shares down this morning.</p>
<p>Let&#8217;s see if the paper&#8217;s executives can turn that around during their earnings call. We&#8217;ll also be looking for any updates the Times can provide on its pay wall plans, and, of course, its role in the launch of the Apple iPad.</p>
<p>UPDATE: As I noted below, though the New York Times (NYT) was a featured partner at the launch of Apple&#8217;s (AAPL) iPad, even sending a small team to Cupertino to create an app a few weeks before the event, there was zero discussion about iPads today.</p>
<p>CEO Janet Robinson made a generalized comment about the growth of the Times&#8217;s mobile distribution, but that was it. And not a single analyst showed any interest in this stuff&#8211;a good reminder that neither the Times nor Wall Street expects the iPad to be material to the company&#8217;s business for quite some time.</p>
<h4 class="subhed">Liveblog</h4>
<p>On the call: CEO Janet Robinson, CFO Jim Follo, Times Media Group boss Scott Heekin-Canedy, and Digital boss Martin Nisenholtz</p>
<p>In a preamble, CEO Robinson highlights cost-cutting, balance sheet repair, and asset sales (radio station, but not the Boston Globe; the company is still looking at selling its stake in the Boston Red Sox&#8211;the process is &#8220;complicated&#8221; and is &#8220;taking longer than anticipated&#8221;).</p>
<p>Robinson recaps the pay wall plan, metered approach, etc. Nothing new here so far.</p>
<p>The paper is waiting until 2011 to deploy the pay wall, she explains, because it wants to make &#8220;subscribing as smooth and easy as possible&#8230;.It will take some time to build, deploy and test the best systems.&#8221;</p>
<p>Robinson offers a few revenue details, primarily a recap of the earnings release.</p>
<p>Ads by category: National ads down 12 percent, retail down 23 percent, classifieds down 27 percent.</p>
<p>News media online grew four percent, primarily from display advertising (the rest of online growth comes from About.com).</p>
<p>Print ad category decreases came from Hollywood, among others. Ad category increases: Print auto, health care, packaged goods.</p>
<p>Circulation revenue is up because of newsstand, price increases. The Times is benefiting from declines at other papers, because as local papers cut back, it is offering more info than ever. Robinson notes  expansion by the paper into local news in the Chicago and San Francisco markets, adding that there are plans on going local in &#8220;several&#8221; other key markets</p>
<p>Time to brag about new mobile products and applications. The paper counted 75 million page views from mobile and apps in December, and the iPhone app has been downloaded three million times since launch.</p>
<p>Back to digital: Display ads are up, classifieds down; they improved &#8220;significantly&#8221; as Q4 progressed.</p>
<p>About.com is still the Times&#8217;s digital cash machine: Revenue is up 22 percent, and operating profit grew from $10 million to $18 million.</p>
<p>Overall, Internet businesses are up 10 percent and accounted for 15 percent of revenue for the quarter. Online advertising revenue accounted for 23 percent of ad revenue of the quarter.</p>
<p>&#8220;Limited&#8221; visibility for 2010, which is what&#8217;s upsetting The Street, supposedly. But the paper is still &#8220;realigning&#8221; its cost base.</p>
<p>CFO Jim Follo&#8217;s comments may not interest all readers except for this part: The Times is continuing to reduce headcount, he notes, which dropped by 18 percent in 2009. The company is also looking at the benefit structure for both employees and retirees. It froze that awesome supplemental retirement plan that pays certain retirees a very lucrative pension.</p>
<p>We&#8217;ve been benefiting from a drop in newsprint prices last couple years, Follo notes, though suppliers are trying to raise prices again, but there&#8217;s a supply glut, so we think they&#8217;ll have a tough time doing that.</p>
<p>No big capital spending projects are planned. [Presumably, the pay wall is not that expensive to build.]</p>
<p>[Aside: Interesting that NYT.com GM Denise Warren, who's normally on these calls, isn't on today's.]</p>
<h4 class="subhed">Questions and Answers</h4>
<p><strong>Question:</strong> More color on advertising, please. </p>
<p><strong>Scott Heekin-Canedy:</strong> We have some optimism, but advertisers are &#8220;guarded,&#8221; and ads are still bought&#8211;or retracted&#8211;at the last minute, as they were last year.</p>
<p>Tech, media, health care, and auto ad categories all look promising. The mix is &#8220;definitely different&#8221; from last year &#8220;when it seemed like every single category was down.&#8221; Now, many categories are showing &#8220;flat to significant growth.&#8221;</p>
<p><strong>Question:</strong> Are you still optimistic that you can reach a deal on the Red Sox?</p>
<p><strong>Robinson:</strong> &#8220;Yes we are.&#8221; Lots of due diligence, lots of different properties (stake in team, stadium, network, etc.).</p>
<p><strong>Q:</strong>  What are incremental costs of setting up a pay wall?</p>
<p><strong>Robinson:</strong> &#8220;We feel this is an elegant solution,&#8221; but we want to wait the year and make sure we&#8217;re well prepared, etc. Again, integrating home delivery and digital is crucial. </p>
<p><strong>Nisenholtz:</strong> Regarding cost, there will be a &#8220;modest operating cost&#8221; to deploy the tech. We&#8217;re hiring a &#8220;handful&#8221; of people to do that and deploying &#8220;modest&#8221; capital, but it&#8217;s not material.</p>
<p>[Apology: I missed a question on ad categories, though it seems to reprise the earlier question.]</p>
<p><strong>Q:</strong> Can you give us a sense of additional cost-savings you can extract this year? </p>
<p><strong>Follo:</strong> Nope.</p>
<p><strong>Q:</strong> Will your headcount go down again in 2010? </p>
<p><strong>Follo:</strong> Yes.</p>
<p>[Missed another question here.]</p>
<p>Next a question about the tax rate, which I can&#8217;t imagine anyone reading this cares about.</p>
<p><strong>Q:</strong> Can you tell us more about January ad trends, i.e., how much is national vs. local? </p>
<p><strong>Robinson:</strong> We won&#8217;t break that out (anymore). </p>
<p><strong>Q:</strong> Was it materially better than Q4? </p>
<p><strong>Robinson:</strong> She repeats her earlier comments from the release. &#8220;Very good performance&#8221; on the digital side of business. December was particularly good, but we&#8217;re not going to be more specific about January. </p>
<p><strong>Heekin-Canedy:</strong> That said, we don&#8217;t think January is much of an indicator about the rest of the year, anyway. Different beast, not much connection between December [when people were dumping leftover dollars].</p>
<p>[There's a <em>giant</em> disconnect between analysts and the chattering classes here. If the latter ran the call, this would be about nothing but iPad, iPad, iPad. But we're 48 minutes in, and zilch so far. Which is a good reminder: No matter what launches with the tablet this year, this stuff isn't going to have a big impact on Big Media for quite some time.]</p>
<p><strong>Q:</strong> Where is growth coming from at About.com? </p>
<p><strong>Robinson:</strong> Both consumer packaged goods and display ads. We&#8217;ve upgraded the sales channel to go after display and that&#8217;s helped a lot. </p>
<p><strong>Nisenholtz:</strong> Strong categories include CPC, travel, education and financial services. There&#8217;s also retail strength. </p>
<p><strong>Q:</strong> Are CPGs new to About.com? </p>
<p><strong>Nisenholtz:</strong> Yeah. Well, not exactly. It&#8217;s a big site, lots of reach. But we&#8217;ve updgraded the sales team and the increase there is part of the payoff. We reach a lot of moms. The Web site skews female.</p>
<p><strong>Q:</strong> You may end up paying $60 million to $80 million back into the pension plan. When could that come? Q4? </p>
<p><strong>Follo:</strong> Could be sooner than that. We&#8217;re in a good position regarding liquidity.</p>
<p>[The final question is about joint ventures that you don't care about.]</p>
<p>And that&#8217;s it for the call.</p>
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		<item>
		<title>Want to Fix New York? There May Be an App for That.</title>
		<link>http://mediamemo.allthingsd.com/20091215/want-to-fix-new-york-there-may-be-an-app-for-that/</link>
		<comments>http://mediamemo.allthingsd.com/20091215/want-to-fix-new-york-there-may-be-an-app-for-that/#comments</comments>
		<pubDate>Tue, 15 Dec 2009 21:20:43 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<category><![CDATA[Mobile]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=14029</guid>
		<description><![CDATA[What if you could use an app to do something other than entertain yourself for a few minutes? Here are 85 apps that want to make Manhattan (and the rest of New York) better for residents and visitors.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/12/parking-app.png"><img class="alignright size-medium wp-image-14034" title="parking app" src="http://mediamemo.allthingsd.com/files/2009/12/parking-app-200x300.png" alt="parking app" width="200" height="300" /></a>First, apologies to the headline police&#8211;I did my best to avoid the &#8220;app for that&#8221; trope, but I failed. I&#8217;ll offer a full refund to anyone who wants one.</p>
<p>Onto the business at hand: What if you could use an app to do something other than entertain yourself for a few minutes? It&#8217;s certainly doable, but the offerings that tend to dominate outlets like Apple&#8217;s (AAPL) iTunes Store usually veer toward the&#8230;ephemeral.</p>
<p>The current No. 4 on iTunes paid app list, for instance, is <a href="http://itunes.apple.com/us/app/ipasties-by-pastease-sexier-than/id333898235?mt=8">iPasties by Pastease</a>, which is described by its developers as &#8220;sexier than a bikini.&#8221;</p>
<p>So here&#8217;s a much soberer set of apps: 85 entrants in the <a href="http://www.nycbigapps.com/">NYC Big Apps</a> contest, which is designed to &#8220;reward the developers of the most useful, inventive, appealing, effective, and commercially viable applications for delivering information from the City of New York&#8217;s NYC.gov Data Mine to interested users.&#8221;</p>
<p>That&#8217;s a mouthful, but the gist is simple: New York City has a lot of data stored in its municipal servers, and apps that access that stuff could be genuinely useful for the city&#8217;s residents and visitors.</p>
<p>Like, say, an app that lets you peruse a <a href="http://youwail.com/restaurantInspection/">restaurant&#8217;s inspection report</a> before sitting down for dinner.</p>
<p>You can see a list of competition&#8217;s entrants <a href="http://www.nycbigapps.com/application-gallery">here</a>, and you can vote on them anytime between now and Jan. 7. A group of New York City digerati will also weigh in, and winners will get a share of $20,000 in prize money, plus a chance to chow down with Mayor Mike Bloomberg.</p>
<p>These aren&#8217;t exclusively iPhone apps, by the way. There are some designed for Google&#8217;s (GOOG) Android operating system, as well as Web apps. Many are up and running, though some are still in development or have yet to be approved by Apple for iTunes distribution.</p>
<p>The idea is appealing, though I&#8217;m not sure how it&#8217;s going to work in practice. For instance, who&#8217;s really prepared to evaluate the pros and cons of the <a href="http://www.parkshark.mobi/www/">three</a> <a href="http://www.screencast.com/users/Kan.Devnani/folders/Jing/media/4c8926a4-1228-47c1-96dc-95f0ea2597e1">different</a> <a href="http://www.primospot.com/">apps</a> that promise to help you find street parking in Manhattan? (Also, how do any of those work without provoking street fights from hyperaggressive Manhattan parkers?)</p>
<p>Still, a worthwhile effort, and a nice break from the fluff you may be used to. Then again, if that&#8217;s your thing, <a href="http://itunes.apple.com/us/app/beautiful-boobs/id338360947?mt=8">Beautiful Boobs</a> is No. 3 on iTunes free apps list&#8230;</p>
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		<title>Ex-BizWeek Editor John Byrne's New Company Has a Name, but No Product</title>
		<link>http://mediamemo.allthingsd.com/20091201/ex-bizweek-editor-john-byrnes-new-company-has-a-name-but-no-product/</link>
		<comments>http://mediamemo.allthingsd.com/20091201/ex-bizweek-editor-john-byrnes-new-company-has-a-name-but-no-product/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 16:32:22 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Internet]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=13401</guid>
		<description><![CDATA[What will "C-Change" do? "It's too early to tell everyone," former BusinessWeek.com Editor John Byrne says. But it will have something to do with mobile. Sounds good!]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/12/john_byrne_185x250.jpg"><img class="alignright size-full wp-image-13403" title="john_byrne_185x250" src="http://mediamemo.allthingsd.com/files/2009/12/john_byrne_185x250.jpg" alt="john_byrne_185x250" width="163" height="220" /></a>In the wake of <a href="http://mediamemo.allthingsd.com/20091026/businessweeks-fire-sale-nets-mcgraw-hill-5-9-million/?mod=ATD_search">Bloomberg&#8217;s purchase of BusinessWeek</a>, longtime BW veteran John Byrne is leaving his job running the company&#8217;s Web site and will start his own thing instead.</p>
<p>What is that thing? Well, it has a name, Byrne says today in a <a href="http://www.c-changemedia.com/2009/11/why-incumbent-media-will-continue-to.html">blog post</a>: &#8220;C-Change.&#8221;</p>
<p>So what will it do? Byrne doesn&#8217;t want to say much, except that it will have something to do with digital media, specifically mobile stuff:</p>
<blockquote class="memo"><p>It’s too early to tell everyone what our first products will be, but I do envision more than a single platform. It will be a network of niche products for the business audience with an emphasis on mobile applications.</p></blockquote>
<p>Okay. That sounds good. In the meantime, here&#8217;s Byrne&#8217;s pithy description of the state of media today, which happens to dovetail pretty nicely with mine. And reading it might save you a couple of days of <a href="http://mediamemo.allthingsd.com/20091201/mr-murdoch-and-the-rest-of-news-corp-go-to-washington/">panel-watching</a>.</p>
<blockquote class="memo"><p>I have three fundamental beliefs that inform my thinking: 1) Print advertising will never come back. There are just too many options for advertisers today and too much pressure on rates. Sadly, success in print will be measured in single-digit declines, forever. 2) Online advertising will never offset those declines nor save print. There’s far too much competition online and far too much available inventory; and 3) Users will not pay for content, unless they’re convinced it has immediate and tangible value. Very little journalism meets that standard today. Do we really need 57 versions of a story on Bernie Madoff pleading guilty?</p></blockquote>
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		<title>Can Adobe and Apple Play Nicely When&#8211;And If&#8211;The Tablet Shows Up?</title>
		<link>http://mediamemo.allthingsd.com/20091119/can-adobe-and-apple-play-nicely-when-and-if-the-tablet-shows-up/</link>
		<comments>http://mediamemo.allthingsd.com/20091119/can-adobe-and-apple-play-nicely-when-and-if-the-tablet-shows-up/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 23:33:07 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Apple]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=13091</guid>
		<description><![CDATA[Adobe is preparing to put magazines on Apple's purported wondertablet. But what if that device, like Apple's iPhone, doesn't want to work with Adobe?]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/11/kid-fight.jpg"><img class="alignright size-medium wp-image-13095" title="kid fight" src="http://mediamemo.allthingsd.com/files/2009/11/kid-fight-250x183.jpg" alt="kid fight" width="250" height="183" /></a>Brief-ish follow-up to yesterday&#8217;s story about <a href="http://mediamemo.allthingsd.com/20091118/conde-nasts-offering-for-apples-mystery-tablet-wired-magazine/">Cond&eacute; Nast&#8217;s plan to create tablet-friendly editions of its magazines</a> with the help of Adobe:</p>
<p>As many readers noted, one big problem&#8211;potentially&#8211;with the plan is that Adobe (ADBE) and Apple (AAPL) generally don&#8217;t play well together. And in the case of Apple&#8217;s iPhone, they don&#8217;t play at all: Adobe&#8217;s flash platform doesn&#8217;t work in the iPhone, which is why many video sites, which depend on flash, don&#8217;t work well on the gadget.</p>
<p>So what if this happens again with Apple&#8217;s tablet, if and when the thing finally arrives?</p>
<p>I noted this yesterday, but didn&#8217;t get to talk to Adobe and Condé about it until later. Now I have their responses. The short version: They sure hope it works out.</p>
<p>The longer version is that both Condé and Adobe plan on running on all sorts of devices. And there&#8217;s not a lot they can do to satisfy Apple&#8217;s (AAPL) tablet requirements in advance, since Apple won&#8217;t discuss the tablet or even acknowledge that the tablet is in the works.</p>
<p>Here&#8217;s Adobe&#8217;s official line, provided by Senior Experience Design Manager <a href="http://twitter.com/jeremyclark">Jeremy Clark</a>:</p>
<blockquote class="memo"><p>Adobe has taken initial steps to prepare Adobe AIR to support mobile with performance improvements (reductions in memory usage, runtime size, JavaScript CPU consumption, and reduced CPU usage for background applications), and support multi-touch input used by mobile phones and presumably a new generation of slate devices.  In fact <a href="http://eon.businesswire.com/portal/site/eon/permalink/?ndmViewId=news_view&amp;newsId=20091116006902&amp;newsLang=en">we just announced a beta</a> for AIR 2.0 that incorporates many of these features.</p>
<p>Our job at Adobe is to help create a great digital publishing platform. If publishers like Conde Nast and NY Times are delivering brand-name content via Adobe AIR, we believe that the devices that will win in the marketplace, will be the ones that support this open format. It should also be noted that Adobe recently announced plans to enable Flash applications to be brought to iPhone and indeed <a href="http://eon.businesswire.com/portal/site/eon/permalink/?ndmViewId=news_view&amp;newsId=20091005006358&amp;newsLang=en">several are available on the iTunes store</a>.</p>
<p>So we’ll continue to look for ways to enable publishers to deliver their content to the widest possible range of platforms, even on platforms that don’t yet support our runtimes.</p></blockquote>
<p>It&#8217;s a reasonable enough response, given the alternative, which is to wait around for Apple to bring forth the wondergadget&#8211;or not. And in the meantime, the companies would miss an opportunity to help set standards for other guys&#8217; gadgets.</p>
<p>On the other hand, there&#8217;s the less politic response, which you&#8217;re not going to hear from either company on the record: &#8220;Boy oh boy, are we screwed if our stuff doesn&#8217;t work with the market leader.&#8221;</p>
<p>But here&#8217;s one version of that take, from Time Inc.&#8217;s <a href="http://thethirdscreen.wordpress.com/2009/11/19/rumored-delay-of-rumored-apple-tablet-rumored-to-freak-out-publishing-industry/">Josh Quittner</a>, who is working on producing tablet-ready magazines for the Time Warner (TWX) publishing unit:</p>
<blockquote class="memo"><p>I am a hyperbolic guy, not to mention a purple writer, but I think it’s conservative to say that in the miserable publishing business, there is no greater hope for salvation that the iThing. With visions of giant iPhones dancing in our heads, all of us are working on prototypes of magazines and newspapers that will work on 9.7-inch, multi-touch screens linked wirelessly to stores. And, while there are at least a dozen manufacturers heatedly working on their own iterations, we all await the iThing because history has shown us that Steve Jobs leads the parade. Chaos will ensue, with many idiotic and competing platforms drawing precious resources from content makers who have to try just about everything until a frontrunner emerges.</p></blockquote>
<p>Oh. One more quick item: As Quittner says, there are lots of publishers working on this stuff, and I look forward to seeing all of their efforts. And in case <a href="http://www.fastcompany.com/blog/kit-eaton/technomix/apple-tablet-oled-screen-and-conde-nast-mag-rumor-boost-delayed">anyone gets the idea</a> that I&#8217;m only paying attention to the biggest dogs, here&#8217;s what FastCompany.com&#8217;s Noah Robischon has to say about his company&#8217;s digital plans:</p>
<blockquote class="memo"><p>We&#8217;re working on delivering the magazine in several different digital formats right now, including to e-readers. Assuming the iTablet is a real product, and it uses any of these formats&#8211;and I&#8217;ve got no inside knowledge, it&#8217;s all based on rumor and guesswork&#8211;then we&#8217;ll be on the device too.</p>
<p>We&#8217;ve been approached by a few different companies working on e-reader formats for magazine publishers, as well as a couple that want to create digital versions of the magazine pages for online display. So we&#8217;re evaluating our options now. This space has become very active in the last 6 months, and it&#8217;s great to have so many options.</p></blockquote>
<p>So there you go. Next?</p>
<p>[<em>Image credit: <a href="http://www.flickr.com/photos/clairity/1331662653/">clarity</a></em>]</p>
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		<title>Google: We're Hiring, and Spending, Again</title>
		<link>http://mediamemo.allthingsd.com/20091007/live-from-new-york-google-cofounder-sergey-brin-meets-the-press/</link>
		<comments>http://mediamemo.allthingsd.com/20091007/live-from-new-york-google-cofounder-sergey-brin-meets-the-press/#comments</comments>
		<pubDate>Wed, 07 Oct 2009 17:55:00 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=11813</guid>
		<description><![CDATA[Google CEO Eric Schmidt used the opening moments of a New York City press conference to reinforce a message he's been delivering for several weeks: The worst is over, things are looking up, and Google is spending accordingly.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/01/eric-schmidt.jpg"><img class="alignright size-medium wp-image-3149" title="eric-schmidt" src="http://mediamemo.allthingsd.com/files/2009/01/eric-schmidt-300x200.jpg" alt="eric-schmidt" width="250" height="166" /></a>Google CEO Eric Schmidt used the opening moments of a New York City press conference to reinforce a message he&#8217;s been delivering for a <a href="http://mediamemo.allthingsd.com/20090626/google-less-unhappy-days-are-here-again/">couple</a> <a href="http://mediamemo.allthingsd.com/20090923/google-yahoo-going-shopping-again/">months</a>: The worst is over, things are looking up, and Google is spending accordingly.</p>
<p>Schmidt added a bit of nuance to that message today, noting that the company had been surprised to see its European business bounce back as quickly as it has. Here&#8217;s my transcript of his opening statement.</p>
<blockquote class="memo"><p>We are clearly seeing aspects of recovery, and what is notable is that we&#8217;re seeing aspects of recovery not just in the United States but in Europe. I had been in error in assuming that there would be a lag, that it would the U.S. first and Europe second. Asia, of course, was never significantly hit in the first place.</p>
<p>So that means from a Google perspective that&#8230;we never stopped hiring, but we told our team internally and again, we&#8217;ve said to many other people that we are increasing our hiring rate and our investment rate in anticipation of a recovery.</p></blockquote>
<p>Schmidt and Google co-founder Sergey Brin covered a lot of ground in the hour-plus press conference, and I&#8217;ll try to go back and break out out some of the other highlights. A few items worth noting in summary:</p>
<ul>
<li>Brin expressed contrition over recent <a href="http://digitaldaily.allthingsd.com/20090924/gmail-outage/">Gmail outages</a> and said the company was working both to prevent future failures and to react more quickly if and when they do happen. But he reiterated the argument, common among cloud-computing fans, that conventional email systems fail much more frequently.</li>
<li>Schmidt repeatedly defended the <a href="http://digitaldaily.allthingsd.com/20091007/nov-9-deadline-set-for-amended-google-book-deal/">proposed settlement</a> Google had reached with authors and publishers regarding its book archive. Recurring theme: It&#8217;s not a perfect settlement, but it&#8217;s workable.</li>
<li>Schmidt stressed the importance of porting Google&#8217;s Chrome browser to Apple&#8217;s Mac platform and said this would happen within months.</li>
<li>Schmidt said Google was working on ways to help publishers sell their work on the Web (via one-offs or subscription). But he said he had no interest in promoting one publisher&#8217;s results over another, as Associated Press officials had recently suggested: &#8220;We have to be very very careful not to favor one media organization over another, with regard to speed or latency.&#8221;</li>
<li>Schmidt, who&#8217;d previously noted that he expected Google to start making an acquisition per month, said that these would likely be small, five-to-ten-person companies. He added that it was unlikely the company would be in the market for something the size of a YouTube acquisition, which cost Google $1.65 billion. Translation: Don&#8217;t expect us to pony up billions for Twitter.</li>
</ul>
<p>Earlier: My live coverage of the press conference:</p>
<p>Google (GOOG) co-founder Sergey Brin is sitting down with about a dozen reporters in Google&#8217;s New York City headquarters for a Q&amp;A session. Tune in for live coverage. This should be a wide-ranging conversation, which I&#8217;ll attempt to cover live as well as I can. Please consider everything below to be a paraphrase unless it&#8217;s in quotes.</p>
<p>Brin is joined by Google CEO Eric Schmidt. Brin gives an unofficial intro.</p>
<p><strong>Schmidt adds his own informal introduction.</strong></p>
<p>Schmidt: We&#8217;re here because we have a global sales meeting in New York, and we&#8217;re winding that up right now. A series of internal talks, and the mood was &#8220;very, very positive.&#8221; We told them that &#8220;the worst is behind us&#8221; (which Schmidt has said before). We&#8217;re seeing recovery not just in the U.S., but in Europe as well. I had been in error in thinking it would be U.S. first, then Europe second. Asia is less important, obviously. We&#8217;re increasing our hiring rate and investment rate in an anticipation of a recovery.</p>
<p><strong>Brin discusses some tweaks to search. Do you feel that Microsoft&#8217;s innovations with Bing will cause you to accelerate your innovations?</strong></p>
<p>Brin: Competition is healthy. Microsoft (MSFT) has made its contributions. So has Cuill. Many of the tweaks in Bing we&#8217;d already seen from Microsoft Live earlier in the year.</p>
<p>Schmidt: I agree!</p>
<p><strong>But do you think Bing is really different? Or just a rebranding.</strong></p>
<p>Brin: [Demurs]</p>
<p>Schmidt: You guys should judge us and our competitors. We&#8217;ve been criticized for having a self-referential view of the world. But I&#8217;d argue that our success so far proves that&#8217;s been a good strategy.</p>
<p><strong>Please talk about Android and other mobile plans.</strong></p>
<p>Brin: We started with Android because it was a problem for us, as an end-user and a developer, that phones lacked powerful browsers and the ability to install powerful apps. I think Android has addressed this very well, but it has also pushed the market. It has pushed Apple (AAPL) with the iPhone and RIM (RIMM) and Windows Mobile. I&#8217;m pretty excited about the future; they&#8217;re getting increasingly capable browsers, and you can now write native applications across five platforms that will cover most smart phones. I think that having the software platform has freed the hardware makers from spending time on that, and they can rejuvenate their efforts on hardware.</p>
<p><strong>Please talk about enterprise efforts.</strong></p>
<p>Brin: We started in enterprise, like mobile, to address our own needs. When we started with mail in &#8216;04, Web email was like a toy. We really focused on something that would work in an enterprise and then made it available to consumers. We feel we&#8217;re farther ahead (than competitors) both in email and in collaborative document-editing. We&#8217;re moving toward eventually having everything (all our applications) available everywhere. &#8220;I just think the cloud model is a better model&#8230;.I do think this install-less model of a cloud is better&#8230;.It&#8217;s definitely made me more productive.&#8221;</p>
<p>More on enterprise from Brin: We&#8217;ve been successful with both SMB [small and medium business] and increasingly with enterprise. We&#8217;ve got a big implementation with Genetech (DNA), and in Washington D.C. We&#8217;re specifically adding features for enterprise. That&#8217;s part of the Postini acquisition&#8211;to add some of those email features for enterprises. You&#8217;d be surprised to hear some of the things businesses ask for.</p>
<p><strong>Please talk about recent Gmail outages.</strong></p>
<p>Brin: Certainly we&#8217;re not happy with any outages. With those outages we&#8217;re at the &#8220;three nines&#8221; level, which is not where we want to be. Targeting &#8220;four nines&#8221; by end of quarter. We&#8217;ll let you know how we do. Focusing not only on outages, which we don&#8217;t like, but recovery time. Second outage could have been resolved in five or ten minutes, but we made errors in handling it, and it extended over an hour. But if you look at a typical enterprise today, those outages tend to add up to more than even these kinds of outages that we had in Q3. Also, we&#8217;re working on the number of people affected by outages. Trying to group people into pods so that if one goes down it doesn&#8217;t affect others.</p>
<p><strong>You&#8217;re adding more complexity to search. It&#8217;s more confusing than it ever was. Same thing with site links. Is that an issue (it is for Danny Sullivan)?</strong></p>
<p>Brin: I&#8217;d like to see all the options, available in all the corpuses. We don&#8217;t have all the same options in each offering. In terms of the links and snippets that we&#8217;re offering, we&#8217;re trying to experiment with that.</p>
<p><strong>On Google book deal: If the judge asked you why he shouldn&#8217;t be concerned by the concentration of Google&#8217;s power, what would you say?</strong></p>
<p>Schmidt: It&#8217;s an error to answer a theoretical question from a journalist. But anyway, we won&#8217;t get that kind of question. With respect to book search, we were doing something that we thought was appropriate. We were sued, and after three years of discussion, we&#8217;ve come to a settlement. This is perfectly normal. From our perspective, this is a settlement we like, it&#8217;s a settlement we think they&#8217;ll like, and we&#8217;ll hear what the court says, within minutes. Let me reframe your question: There&#8217;s nothing particularly exclusive about what we&#8217;re doing. The rights registry we&#8217;re doing is for the benefit of orphan works. &#8220;It&#8217;s not a particularly good business for us. We&#8217;re going it because we think it&#8217;s the right thing to do.&#8221; We  don&#8217;t think the settlement is perfect, but we think it&#8217;s good.</p>
<p><strong>What are plans to expand book search?</strong></p>
<p>Schmidt: We&#8217;re already huge. There are millions of books that have never been read, and we&#8217;re going to deliver readers to those books.</p>
<p>Brin: We want as many works as possible in some form, because that&#8217;s of tremendous value.</p>
<p>Schmidt: This doesn&#8217;t cover all international books, all books in the world. [Some disagreement about this between Brin and Schmidt]. It will take time to get the registry up and running, so for the near future I think that&#8217;s all we can achieve.</p>
<p><strong>Back to the economy, please.</strong></p>
<p>Schmidt: We&#8217;ve tried for a while to figure out if Google is an accurate predictor of the economy, and we can&#8217;t prove it. If we could, we&#8217;d brag about it. Last early in the year we saw a decline in U.K., which surprised us. From our perspective, the low point was somewhere in the spring. Which is why I said worst was behind us in May, June. We noticed a recovery &#8220;June-ish.&#8221; The conventional wisdom is that U.S. recessions are 18-24 months. Bernanke sees a recovery too, which we agree with. Conventional wisdom was that Europe would lag by three-five months, which we&#8217;re not seeing. Europe is not one country, and it varies a great deal depending on which country we&#8217;re in. I won&#8217;t go in to specifics but it&#8217;s the obvious stuff&#8211;the countries that didn&#8217;t have a big bump did not have a big fall. More on being a leading indicator: Obviously we&#8217;re a leading indicator in advertising.</p>
<p>Brin: And we&#8217;re good indicator for consumer spending, and you can see for yourself by looking at Google trends.</p>
<p><strong>It seems as if Chrome isn&#8217;t having the impact with consumers that you would like.</strong></p>
<p>Brin: [Starts, then stopped by Schmidt]</p>
<p>Schmidt: Some of your premise about Chrome is incorrect, in terms of adoption, and we&#8217;re going to get that message out.</p>
<p>Brin: It&#8217;s actually exceeding our benchmarks.</p>
<p>Schmidt: I see a lot of Macs in this room, and a lot of very sophisticated people are using Macs now and we need to get a version of Chrome out for that, which we&#8217;ll have in a couple of months. Key to browser strength is speed. In general, we announced Chrome OS and Chromium product. Everything is linked together: Cloud, chrome, etc.</p>
<p><strong>At one point do Android and the Chrome OS come together or not come together?</strong></p>
<p>Schmidt: Current definition of use platforms has to do with use patterns. Android for mobile, delivered via telecom store, heavily integrated with telco offerings, like our Verizon (VZ) deal, which we&#8217;re enormously excited about. The analog for Chrome is that it&#8217;s designed for a 10, 12-inch form factor. They both use Linux, etc. But they&#8217;re designed for different uses. [Netbooks?] May be some overlap there.</p>
<p><strong>Is Google being too nice? Is there a rethinking of relationships with aggrieved groups?</strong></p>
<p>Schmidt: In many ways we&#8217;ve always wanted to be this Google as opposed to the way we were perceived a few years ago. We&#8217;re particularly proud of the way we&#8217;re working with advertising agencies, which is very important to us. With the media industry, we&#8217;re having success with YouTube and YouTube monetization, and we&#8217;ll have more on that coming forward&#8230;.&#8221;We have always wanted to have these partnerships&#8230;.We&#8217;re learning how to do them in a way that they win, too.&#8221;</p>
<p>Brin: People can now differentiate between us and the Internet.</p>
<p>Schmidt: Google is an innovator. The Internet is causing collisions. Innovation plus collisions equals opportunity. For instance, the fact that Verizon has embraced most of the open principles that we put forth five years ago is shocking. &#8220;It&#8217;s pretty amazing. This is Verizon. It&#8217;s not some itty-bitty telecom start-up.&#8221;</p>
<p><strong>Are you uncomfortable with Google employees&#8217; sense of entitlement? [Per new Ken Auletta book]</strong></p>
<p>Brin: [Refers to layoffs--Schmidt corrects him: "We did not have layoffs."] [Addendum: Schmidt was talking about Google closing engineering offices in Phoenix and other locations; Google did have layoffs last winter.] You&#8217;re right:</p>
<p><strong>What do you think about publishers requiring pay walls, and how will you help surface that.</strong></p>
<p>Schmidt: We&#8217;re starting with that YouTube. Overall, &#8220;there&#8217;s clearly a market for free content, and that market is the size of the Internet.&#8221; Also a market for subscription/paid. The analogy I would offer is TV. We all grew up with &#8220;free&#8221; TV. Now almost everyone pays for cable, and some people pay for pay-per-view, &#8220;which is ridiculously expensive,&#8221; but people will pay for particular events, like boxing. I think all three of those uses will emerge. We&#8217;re working on payment models, subscriptions, to enable that.</p>
<p><strong>But what about surfacing paid content in search [this comes from WSJ.com editor Alan Murray]? Will you factor the desire of someone to pay for content into results?</strong></p>
<p>Schmidt: We&#8217;re not going to use the price you use as our ranking in results. That&#8217;s not going to be our signal. But we&#8217;ll incorporate the price people are paying for your content into results. But I&#8217;m not going to answer this precisely because I don&#8217;t want to discuss how we produce results. The most interesting improvement you could make is that to the degree that we have more of the marketplace data available, we could take that information and reflect some of that in our rankings.</p>
<p><strong>The AP CEO said Google or Microsoft might be willing to pay a premium for an advance look at the news.</strong></p>
<p>Schmidt: We have a deal with the AP, and I don&#8217;t want to talk about any specifics of any deal. I don&#8217;t think that&#8217;s proper. &#8220;We have to be very very careful not to favor one media organization over another, with regard to speed or latency.&#8221; We are staying out of the media business. &#8220;You guys are very good at it, and we&#8217;re not.&#8221;</p>
<p>[Apologies for tech error; I missed the specific question and part of the following exchange, but the subject is entitlement.]</p>
<p>Brin: We cut down on snacks, etc. to &#8220;reset expectations&#8221; regarding entitlement.</p>
<p>Schmidt: &#8220;Google pays very well. Google is clearly a growth company. People at Google don&#8217;t work for those reasons at Google. We don&#8217;t want them to come to work for Google for those reasons. We want people to come to Google to change the world. Life is short.&#8221; The tightening in the last year has been good for this, by the way, the controls put into place by Patrick Pichette, who is our hero, have been very helpful.</p>
<p><strong>Please talk about M&amp;A plans and goal of one acquisition per month.</strong></p>
<p>Schmidt: That&#8217;s been our historic pattern. I think we will be buying small companies&#8211;five, ten people. That&#8217;s where some of our best stuff has been. One day Larry and Sergey bought Android, and I didn&#8217;t even notice. Think about the strategic opportunities that has created. Sergey found Google Earth one day while he was surfing on the Web. And then he walked into my office and told me he bought them. &#8220;And I said, &#8216;for how much, Sergey?&#8217; And it turned out to be a few million.&#8221;</p>
<p><strong>Would you buy a YouTube?</strong></p>
<p>Schmidt: Is there another one to buy? The problem with that size of acquisition is that you have to make your money back. I think that DoubleClick and YouTube will be two of our best acquisitions. DoubleClick is already close to paying back, and YouTube will get there soon. But bear in mind that any major acquisition now will involve a regulatory review, because of our size and because our competitors will make sure of that.</p>
<p><strong>[Sorry, missed another question]</strong></p>
<p><strong>Do you anticipate making large upfront commitments for new or renewed search deals [as you did with MySpace and AOL]?</strong></p>
<p>Schmidt: I&#8217;d rather not comment on search deals. We are in discussions with both of those companies. &#8220;Some of our best friends are in those companies.&#8221;</p>
<p><strong>[Missed yet another one]</strong></p>
<p><strong>What will new tablet machines [like Apple's] mean for you? And to content producers?</strong></p>
<p>Brin: Hardware is getting amazing with regard to cost. Used to be that display was expensive. Now that&#8217;s cheap, and so are chips, etc. Now, the main cost is broadband connection, or cellular, or however you get to the Internet. That&#8217;s why wide broadband availability is important to us. Think about how much you spend on access costs compared to the amount you spend on your handset. The phone cost is negligible.</p>
<p>Schmidt: Not sure how to answer question. We provide the infrastructure below what you&#8217;re talking about [touch interfaces, etc.]. Kindle is a good example. Don&#8217;t think about current one, think about one two or three years out. I think there will be many kinds of things like Kindles, and that&#8217;s a material change in the way people will interact with hardware, media.</p>
<p>Brin: I think it&#8217;s better if hardware isn&#8217;t locked down to specific platforms.</p>
<p>[Long exchange between Schmidt and Danny Sullivan that I'll have to pick up later]</p>
<p><strong>Should Google be required to lease servers and access to Google checkout numbers to deal with &#8220;lock-in&#8221; issues that broke up the telcos?</strong></p>
<p>Schmidt: Google Checkout isn&#8217;t interesting. But I think your analogy is wrong and that there are no data to support your theses.</p>
<p><strong>[I missed the next question on the book settlement about orphan works, etc.] </strong></p>
<p>Schmidt: A lot of these complaints are being made by people who don&#8217;t want a solution.</p>
<p><strong>What are the reasonable book settlement proposals you&#8217;ve seen?</strong></p>
<p>Schmidt: Goal is to get all the books to everyone and to get all the authors compensated properly. Some of the proposals make sense to me, but I don&#8217;t want to characterize them. Not a perfect solution, but the best one we can do.</p>
<p><strong>How will book settlement affect international users?</strong></p>
<p>Brin: It won&#8217;t. We&#8217;d love settlements that work across a range of countries.</p>
<p><strong>Why won&#8217;t you be like Microsoft with regard to antitrust?</strong></p>
<p>Schmidt: Many reasons. Culture, for one. Another reason is that majority of users are one click away from moving away from us. Third: If we went into an &#8220;evil room&#8221; and had an &#8220;evil light&#8221; shined on us, and we then behaved in an &#8220;evil way&#8221; we would be destroyed&#8230;.There is a fundamental trust between Google and its users.&#8221;</p>
<p>Schmidt walks through &#8220;ludicrous&#8221; thought experiment whereby Chrome takes 80 percent of market share and then tries to lock consumers in, noting that it wouldn&#8217;t work due to open source.</p>
<p><strong>Do you think you&#8217;ll take another stab at moving into radio, print?</strong></p>
<p>Brin: We are quite optimistic on the TV front. Radio and print didn&#8217;t pan out as well as we thought initially. One of the reasons is that those mediums are moving online and consumers are moving online and the publishers/producers want to work with us there. &#8220;We were kind of at the dock where the ship had already left.&#8221; But TV is quite similar to the Web in terms, potentially, of measurability, so we&#8217;re excited about those prospects.</p>
<p><strong>Is page rank broken? People are gaming it, etc.</strong></p>
<p>Brin: No. We have to continually develop. Part of the issue is span, but the main issue is that everything changes. We&#8217;re doing a much better job of ranking than we did a decade ago. If we just rested on our laurels with what we wrote in paper from 1998, we&#8217;d be in big trouble.</p>
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		<title>Here Comes the Video Shakeout: Joost Scales Down, CEO Mike Volpi Steps Out</title>
		<link>http://mediamemo.allthingsd.com/20090630/here-comes-the-video-shakeout-joost-scales-down-ceo-mike-volpi-steps-out/</link>
		<comments>http://mediamemo.allthingsd.com/20090630/here-comes-the-video-shakeout-joost-scales-down-ceo-mike-volpi-steps-out/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 15:49:51 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<description><![CDATA[Here's the beginning of the inevitable online video shakeout: Joost, the once-hyped video service that was supposed to rival Google's YouTube, is restructuring to focus on "white label" services, i.e., a back end for other video players.

The site is laying off the majority of its 100-plus employees, and CEO Mike Volpi is out, replaced by  Matt Zelesko, who had been SVP of engineering.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/06/volpi.jpg"><img src="http://mediamemo.allthingsd.com/files/2009/06/volpi.jpg" alt="volpi" title="volpi" width="192" height="275" class="alignright size-full wp-image-8839" /></a>Here&#8217;s the beginning of the inevitable online video shakeout: Joost, the once-hyped video service that was supposed to rival Google&#8217;s (GOOG) YouTube, is restructuring to focus on &#8220;white label&#8221; services, i.e., a back end for other video players.</p>
<p>The service is laying off the majority of its employees, and CEO Mike Volpi (pictured right) is out, replaced by Matt Zelesko, who had been SVP of engineering. The Joost.com portal site will stay open, but best to think of it as an ad for the company&#8217;s hosting and distribution services, which it will try to sell to cable companies and the like.</p>
<p>A Joost spokesperson declined to say how deep the layoffs will be; but I&#8217;m told that the company, which had more than 100 employees last fall, will be down to a couple dozen after the cuts are done. In a post on Joost&#8217;s Web site, Volpi said the company &#8220;will say goodbye to many of our colleagues and friends.&#8221;</p>
<p>This isn&#8217;t a shock: Joost&#8217;s fate has been the subject of whisper and rumors for the last year or more. The service made an initial splash in 2007 by raising $45 million from the founders of Skype and an array of high-profile investors and media companies, including Sequoia Capital and Viacom (VIA), and was initially supposed to deliver copyrighted content via a peer-to-peer distribution system and a player that users downloaded to their desktops.</p>
<p>But YouTube, and later Hulu, conditioned users to watch video via their browsers, and Joost&#8217;s software never caught on. By last fall, the company had retooled and began offering video via the browser like everyone else, but it has never been able to generate a significant audience. In November, a month after the company launched its Web browser, it said it was attracting 2.1 million unique users world-wide, a fraction of YouTube&#8217;s audience, and well behind rivals like Hulu, MetaCafe, Veoh and DailyMotion.</p>
<p>Here&#8217;s the service&#8217;s unique visitor count, per Comscore (SCOR); Joost&#8217;s unique viewer count, which is the more relevant metric for video sites, is considerably smaller (click to enlarge):</p>
<p><a rel="lightbox" href="http://mediamemo.allthingsd.com/files/2009/06/joostcomscore.png"><img class="alignnone size-full wp-image-8836" title="joostcomscore" src="http://mediamemo.allthingsd.com/files/2009/06/joostcomscore.png" alt="joostcomscore" width="350" height="152" /></a></p>
<p>Joost has been a frequent candidate for buyout rumors, and the company hasn&#8217;t gone out of its way to deny them. The supposed buyers would be cable companies like Comcast (CMCSA) Time Warner Cable (TWC) or telcos like AT&amp;T (T) and Verizon (VZ), which would presumably use Joost&#8217;s technical team to help build out their own Web video plays.</p>
<p>But some of the cable guys and telcos insist that they&#8217;re fine with the people they have. And if they do want to buy a video player, they have plenty of options: Just about all of Joost&#8217;s peers have been on the block, formally or informally, for the past few months.</p>
<blockquote class="memo"><p>JOOST TO PROVIDE WHITE LABEL ONLINE VIDEO PLATFORM</p>
<p>NEW YORK AND LONDON – June 30, 2009 – Joost, the online video startup, announced today that, along with Joost.com, it will focus on providing white label online video platforms for media companies, including cable and satellite providers, broadcasters and video aggregators. This technology and service offering will support content owners’ efforts to build comprehensive branded environments online.</p>
<p>Media companies around the world are embracing internet-based video portals as a key path to distribute their premium video, but building a world-class video portal is increasingly difficult and expensive. Joost will focus on this issue and provide the market with a cost-effective, end-to-end solution for media companies to publish video under their own brands.</p>
<p>As a part of this new direction, Joost will reorganize and restructure its business. A core team in New York and London will work on providing these solutions, as well as operating and supporting Joost.com and its associated video applications. Joost also will wind down operations in its Leiden development center.</p>
<p>Matt Zelesko, currently SVP of Engineering at Joost, will take over as CEO while continuing to lead the engineering organization. Stacey Seltzer, currently SVP of international business development and content acquisition at Joost, will run the business operations. Mike Volpi has stepped down as CEO of Joost but will remain actively involved as Chairman of the Board.</p>
<p>Joost plans to make its white label video platform commercially available to media companies around the world. This offering will provide a solution for companies looking to build a branded experience for their content on their own site as well as other sites and platforms in their distribution networks.</p></blockquote>
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		<title>Time Inc. CEO Ann Moore: Let's Put the Digital "Genie Back in the Bottle" [UPDATED]</title>
		<link>http://mediamemo.allthingsd.com/20090616/time-inc-ceo-ann-moore-lets-put-the-digital-genie-back-in-the-bottle/</link>
		<comments>http://mediamemo.allthingsd.com/20090616/time-inc-ceo-ann-moore-lets-put-the-digital-genie-back-in-the-bottle/#comments</comments>
		<pubDate>Tue, 16 Jun 2009 20:37:46 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=8221</guid>
		<description><![CDATA[Poor John Squires. The Time Inc. SVP seems like an affable fellow. So what has he done to deserve this impossible task--figuring out a digital strategy for Time Warner's publishing unit? Or, to put it in Time Inc. CEO Ann Moore's words, figuring out "how to put the genie back in the bottle"?]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/06/genie.gif"><img class="alignright size-medium wp-image-8225" title="genie" src="http://mediamemo.allthingsd.com/files/2009/06/genie-225x300.gif" alt="genie" width="225" height="300" /></a>Poor <a href="http://www.timeinc.com/aboutus/executives/squires.php">John Squires</a>. The Time Inc. SVP seems like an affable fellow. So what has he done to deserve this impossible task&#8211;figuring out a digital strategy for Time Warner&#8217;s (TWX) publishing unit? Or, to put it in Time Inc. CEO Ann Moore&#8217;s words, figuring out &#8220;how to put the genie back in the bottle&#8221;?</p>
<p>While Squires solves that riddle, he&#8217;ll leave his day job as head of the &#8220;news business unit&#8221; (Time, Fortune, Money, etc.). In his place will be&#8230; Moore, who is already running the company&#8217;s style group.</p>
<p>I chatted briefly via email with Squires, who is good-natured about the assignment. But I have to take issue with him (and everyone else who uses this example) re iTunes. Apple (AAPL) didn&#8217;t prove that people are willing to pay for content online&#8211;we&#8217;d already seen that (at The Wall Street Journal, among other examples). Apple proved that people are willing to pay for portions&#8211;that would be songs&#8211;of products that were previously only sold in bundles&#8211;that would be CDs.</p>
<p>You can debate whether this was terrible for the music industry or simply the least-bad option. But I don&#8217;t think it makes sense to compare the experience of the music industry with news and other Web content that people aren&#8217;t used to paying for in any form.</p>
<p>Here&#8217;s my Q&amp;A with Squires:</p>
<p>MediaMemo: I&#8217;m struck by Ann&#8217;s &#8220;genie&#8221; reference&#8211;are we meant to take that in a tongue-in-cheek way, or do you folks really think you can put the free-content genie back in the bottle? Or am I misinterpreting that?</p>
<p>John Squires: We’re not unrealistic about the challenge, but iTunes showed people will pay for something attractively packaged and fairly priced that they once got for free&#8230;.We also wanted to get your attention. So I guess we’re genies.</p>
<p>MM: Do you imagine that Time Inc. will be taking content that&#8217;s currently available for free online and putting it behind a pay wall? Or are you more focused on creating new products you can charge for?</p>
<p>JS: This is part of what we’ll be testing. Certainly some online content will remain free because we’re eager to keep our large online audiences (over 26 million Nielsen uniques) and successful advertising model. Some other online content may be subscription-based. And the content we create for mobile readers will be a completely new experience, with different design and functions that we think consumers will want to pay for.</p>
<p>MM: Haven&#8217;t heard Time Inc.&#8217;s voice in the &#8220;Google isn&#8217;t playing fair&#8221; chorus. How much, if any, energy are you spending on getting the search engine to help you/take less from you, etc.?</p>
<p>JS: We’re not part of that chorus at the moment.</p>
<p>MM: Is this a permanent assignment or will you go back to News at some point?</p>
<p>JS: We’ll see what comes out of this assignment.</p>
<p>And here&#8217;s the companywide memo from Moore:</p>
<blockquote class="memo"><p>To:       Time Inc. Employees</p>
<p>From:   Ann Moore</p>
<p>Re: How to Put the Genie Back Into the Bottle; Special Assignment for John Squires</p>
<p>It won’t be a revelation to any of you that the publishing business is changing rapidly. While print magazines are not going away, and while we have built vibrant websites with over 26 million unique visitors and 750 million pages views each month, it’s increasingly clear that finding the right digital business model is crucial for the future of our business. We need to develop a strategy for the portable digital world and to refine our views on paid content.</p>
<p>Given the magnitude of the opportunity, I have asked John Squires to take on a new role and devote his full time efforts this summer to developing the best business plan for the future. John’s qualifications for this assignment are ideal. He has a strong background in consumer marketing and digital content and has stature in the publishing industry, as well as with digital software and hardware companies. It is likely we will be seeking partners and allies in our quest to ‘put the genie back into the bottle’.</p>
<p>As many of you know, we are currently pursuing four related initiatives:</p>
<p>1.    Evolving our current website businesses by identifying and developing consumer revenue streams.</p>
<p>2.    Accelerating the creation of applications for smartphone platforms.</p>
<p>3.    Developing new products and business models for portable digital readers.</p>
<p>4.    Exploring partnerships with other publishers to develop the optimal retail store for our digital products.</p>
<p>John will need the support of many, including Consumer Marketing, Legal, Strategy and Business Development, and the Time Inc. titles. Please pitch in with all your resources available when he calls.</p>
<p>During this assignment, similar to the role I’m playing at the Style and Entertainment Group, I will assume responsibility for the News Business Unit.</p>
<p>A.M.</p></blockquote>
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