Sunday, April 12, 2009
Did Amazon Really Fail This Weekend? The Twittersphere Says “Yes,” Online Retailer Says “Glitch.”

Last fall, a small but vocal group of Twitterers managed to shame Johnson & Johnson into apologizing for one of its Motrin ads.
This weekend’s replay: a howl of outrage, amplified and directed via Twitter at Amazon, which may or may not have instituted a boneheaded policy regarding “adult” books on its site. Or “adult” books aimed at gay and lesbian readers. Or something.
No matter what really happened, the retailer is now in a real pickle.



