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	<title>MediaMemo &#187; operating costs</title>
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		<title>AOL: We Need to Fire 2,500 "Volunteers"</title>
		<link>http://mediamemo.allthingsd.com/20091119/aol-we-need-to-fire-2500-volunteers/</link>
		<comments>http://mediamemo.allthingsd.com/20091119/aol-we-need-to-fire-2500-volunteers/#comments</comments>
		<pubDate>Thu, 19 Nov 2009 13:08:15 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[MediaMemo]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[AOL]]></category>
		<category><![CDATA[assets]]></category>
		<category><![CDATA[bonus]]></category>
		<category><![CDATA[bonus plan]]></category>
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		<category><![CDATA[filing]]></category>
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		<category><![CDATA[instant messaging]]></category>
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		<category><![CDATA[layoffs]]></category>
		<category><![CDATA[MapQuest]]></category>
		<category><![CDATA[operating costs]]></category>
		<category><![CDATA[operating expenses]]></category>
		<category><![CDATA[payout]]></category>
		<category><![CDATA[payroll]]></category>
		<category><![CDATA[restructuring]]></category>
		<category><![CDATA[Securities and Exchange Commission]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[Tim Armstrong]]></category>
		<category><![CDATA[Time Warner]]></category>
		<category><![CDATA[voluntary layoff]]></category>
		<category><![CDATA[volunteers]]></category>

		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=13064</guid>
		<description><![CDATA[AOL, which has already told investors it will spend up to $200 million firing a good chunk of its staff, has now told employees. The company is looking for "up to 2,500 volunteers," CEO Tim Armstrong told his staff today. That's a third of AOL's payroll.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2009/03/tim_armstrong_lg.jpg"><img class="alignright size-medium wp-image-5186" title="tim_armstrong_lg" src="http://mediamemo.allthingsd.com/files/2009/03/tim_armstrong_lg-300x195.jpg" alt="tim_armstrong_lg" width="250" height="162" /></a>AOL, which has already told investors <a href="http://mediamemo.allthingsd.com/20091112/aols-mass-layoffs-will-cost-200-million/">it will spend up to $200 million firing a good chunk of its staff</a>, has now told employees. The company is looking for &#8220;up to 2,500 volunteers,&#8221; CEO Tim Armstrong told his staff today. That&#8217;s a third of AOL&#8217;s payroll.</p>
<p>The voluntary layoff program begins Dec. 4, a few days before the company spins off from Time Warner (TWX). If AOL doesn&#8217;t get enough volunteers, it will ax people on its own.</p>
<p>This is lousy news for employees, who are faced with a &#8220;jump now or wait to be pushed&#8221; decision, but it is designed to cheer investors: AOL says the cuts will drop its annual operating expenses by $300 million. Through the first nine months of this year, AOL&#8217;s operating expenses ran around $1.8 billion.</p>
<p>Meanwhile, AOL is looking to shed some parts of its business altogether. It has <a href="http://kara.allthingsd.com/20091118/aol-hires-bankers-to-sell-off-icq-as-internet-service-starts-to-shed-non-core-assets/">hired bankers to sell off its ICQ messaging service</a> and is <a href="http://kara.allthingsd.com/20091118/aol-also-likely-to-eye-sale-of-mapquest-is-microsoft-a-possible-buyer/">considering dumping MapQuest</a>, among other assets.</p>
<p>Armstrong&#8217;s (expensive) goodwill gesture: He is giving up his 2009 bonus, which was to be at least $1.5 million. His explanation to employees: &#8220;As a member of our team and the person who takes accountability for the results of the company, I am making the decision to forego my 2009 bonus. That decision is a personal one and is not a sign for the future payout of the overall bonus plan for employees.&#8221;</p>
<p>Here&#8217;s the text of the company&#8217;s filing with the Securities and Exchange Commission:</p>
<blockquote class="memo"><p>On November 19, 2009, AOL Inc. (the &#8220;Company&#8221;) informed its employees of proposed restructuring activities as part of its continuing cost reduction initiatives aimed at aligning the Company’s organizational structure and costs with its strategy (the &#8220;Restructuring&#8221;). The Restructuring is conditioned upon the successful completion of the Company’s previously announced spin-off from Time Warner Inc. (the &#8220;Spin-off&#8221;), as well as the approval of the Company’s new Board of Directors that will begin service in connection with the Spin-off. It is anticipated that, if approved, the Restructuring will include the reduction of approximately a third of the Company’s current employee base, which will be conducted on a voluntary and involuntary basis. The goal of the Restructuring is to reduce ongoing annual operating costs by approximately $300 million. If the Restructuring is approved, the Company expects to incur restructuring charges of up to $200 million, substantially all of which is expected to be incurred from the date of the Spin-off through the first half of 2010.</p></blockquote>
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		<title>A Mixed Bag From the New York Times: Q2 Costs Got Better, Ads Got Worse, and Web Dollars Disappeared</title>
		<link>http://mediamemo.allthingsd.com/20090723/a-mixed-bag-from-the-new-york-times-q2-costs-got-better-ads-got-worse-and-web-dollars-disappeared/</link>
		<comments>http://mediamemo.allthingsd.com/20090723/a-mixed-bag-from-the-new-york-times-q2-costs-got-better-ads-got-worse-and-web-dollars-disappeared/#comments</comments>
		<pubDate>Thu, 23 Jul 2009 13:00:07 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[MediaMemo]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[ad]]></category>
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		<category><![CDATA[earnings]]></category>
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		<category><![CDATA[Janet Robinson]]></category>
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		<category><![CDATA[loss]]></category>
		<category><![CDATA[New York Times]]></category>
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		<category><![CDATA[one-time charges]]></category>
		<category><![CDATA[online advertising]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=9615</guid>
		<description><![CDATA[We saw a mini-rally in newspaper shares yesterday, based on the notion that the worst may be over for the industry. But the New York Times's Q2 results are pretty inconclusive: 
The publisher was able to take a big chunk out of costs, but revenue kept plunging, and Web ads dropped by more than 15 percent. The paper did say, though, that things got less bad as the quarter progressed, and that they'll get slightly less bad next quarter, too.]]></description>
			<content:encoded><![CDATA[<p>We saw a <a href="http://mediamemo.allthingsd.com/20090722/is-the-newspaper-ad-slump-ending-no-but-its-looking-less-lousy/">mini-rally in newspaper shares yesterday</a>, based on the hopeful notion that the worst may be over for the industry. Now investors are going nuts for the New York Times (NYT), at least in early trading, based on its <a href="http://phx.corporate-ir.net/phoenix.zhtml?c=105317&amp;p=irol-pressArticle&amp;ID=1310654&amp;highlight=">Q2 results.</a> But I think the results are a mixed bag.</p>
<p>The publisher was able to take a big chunk out of operating costs, knocking them down 20 percent. But revenue fell faster. The paper did say, though, that things got less bad as the quarter progressed, and that they&#8217;ll get slightly less bad next quarter, too.</p>
<p>The numbers: After factoring out one-time charges and benefits, the Times posted earnings of eight cents per share, well above the four-cent loss the Street was expecting. But revenue dropped 21 percent, to $585 million; the consensus was $603 million.</p>
<p>The Times posted an operating profit of $23.3 million; without one-time charges that number would have been $66.1 million. That&#8217;s worse than the $100 million the paper made a year ago, but much better than the <a href="http://mediamemo.allthingsd.com/20090421/more-pulitzers-less-money-new-york-times-ad-sales-down-27/">$74.5 million it lost (net) in Q1</a>.</p>
<p>But! Ad revenue declined 30.2 percent, an acceleration from last quarter&#8217;s 28 percent drop. In addition to the regular culprits, the Times noted a &#8220;lower volume of online advertising.&#8221; More details on that: Internet revenue dropped a shocking 14.3 percent, and Internet ad revenue was down 15.5 percent; last quarter they were down 5.6 percent and 6.1 percent.</p>
<p>The assessment from Times CEO Janet Robinson:</p>
<blockquote class="memo"><p>Based on what we have seen so far in July, we expect the advertising environment to continue to be challenging. We believe the rate of decline will moderate slightly in the third quarter from what we experienced in the second quarter.</p>
<p>As we look ahead, an enduring constant is the outstanding journalism of The New York Times Company and the esteem in which it is held by our readers. For the balance of the year, we are focused on developing innovative new products and platforms based on our high-quality journalism, particularly in the digital area, and continuing to aggressively lower our cost base to better align it with our revenues. When the economy and ad markets improve, we believe we will be very well positioned to benefit from the restructuring of our business.</p></blockquote>
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		<title>CBS Interactive/CNET Re-Org: The Complete Memo</title>
		<link>http://mediamemo.allthingsd.com/20081211/cbs-interactivecnet-re-org-the-complete-memo/</link>
		<comments>http://mediamemo.allthingsd.com/20081211/cbs-interactivecnet-re-org-the-complete-memo/#comments</comments>
		<pubDate>Fri, 12 Dec 2008 00:37:02 +0000</pubDate>
		<dc:creator>Peter Kafka</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Peter Kafka]]></category>
		<category><![CDATA[entertainment]]></category>
		<category><![CDATA[2009]]></category>
		<category><![CDATA[advertisers]]></category>
		<category><![CDATA[Anthony Soohoo]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[Bertolli]]></category>
		<category><![CDATA[BNET]]></category>
		<category><![CDATA[brand identity]]></category>
		<category><![CDATA[broadcast]]></category>
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		<category><![CDATA[CBS]]></category>
		<category><![CDATA[CBS Interactive]]></category>
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		<guid isPermaLink="false">http://mediamemo.allthingsd.com/?p=2024</guid>
		<description><![CDATA[CBS paid $1.8 billion for CNET last summer, and today it is dealing with the consequences: A re-org and layoffs. CBS execs won't release a total for the number of people fired, so news will be coming out in piecemeal fashion for some time. In the meantime, here's CBS Interactive's new corporate structure, detailed in an internal memo distributed late today.]]></description>
			<content:encoded><![CDATA[<p><a href="http://mediamemo.allthingsd.com/files/2008/10/quincy-smith.jpg"><img class="alignright size-full wp-image-303" title="quincy-smith" src="http://mediamemo.allthingsd.com/files/2008/10/quincy-smith.jpg" alt="" width="244" height="183" /></a></p>
<p>CBS paid $1.8 billion for CNET last summer, and today it is dealing with the consequences: <a href="http://mediamemo.allthingsd.com/20081211/confirmed-cbs-interactive-restructuring-after-cnet-deal-cutting-staff/">A re-org and layoffs</a>.</p>
<p>CBS execs won&#8217;t release specifics on the firings and won&#8217;t say how many people were let go altogether. So news will be coming out in piecemeal fashion for some time.</p>
<p>The best that I can tell, though, the cuts came throughout the company&#8217;s interactive group, from its London-based last.fm radio service through CBS (CBS) headquarters in New York to CNET&#8217;s homebase in San Francisco.</p>
<p>Based on the fact that CBS Interactive boss Quincy Smith flew to the west coast to quarterback the re-org this morning&#8211;and the fact that CNET was much, much bigger than the CBS Interactive group&#8211;I&#8217;m assuming that more CNET employees were let go than anyone else.</p>
<p>Quincy, if I&#8217;m wrong, please let me know. And CBS Interactive/CNET employees can reach me directly at <a href="mailto:peter@allthingsd.com">peter@allthingsd.com</a>.</p>
<p>In the meantime, here&#8217;s the new structure of Smith&#8217;s group, via an internal memo that comes from him and Neil Ashe, his CNET counterpart:</p>
<blockquote class="memo"><p>Team,</p>
<p>As we come to the end of 2008, we have a lot to be proud of. CBS Interactive is the best online content network for information and entertainment. Our properties are expanding, advertisers are capitalizing on our properties and their scale, and we are positioned well to continue to grow. As we prepare for 2009 and beyond, we&#8217;d like to update you on this progress, announce some organizational changes and comment on the broader market environment and how it impacts CBS Interactive.</p>
<p>Progress</p>
<p>CBS Interactive is the 8th largest Internet network in the world. Our combined traffic is up nearly 30% since we closed the merger this summer. CNET, CBSSports.com, BNET, GameSpot, TV.com, CBS.com, last.fm, and CHOW have each had record traffic within the past three months. Our commitment to our users is paying off.</p>
<p>Advertisers have noticed. We have recently signed and announced deals across several of our properties with Microsoft, AT&amp;T, Intel, Bertolli, EA, and GM. In these challenging economic times, marketers are consolidating their efforts with their best partners. Our properties, our audiences, our ideas and our insights will continue to differentiate us in the marketplace.</p>
<p>Finally, we have contributed to and benefited from the TV and Radio divisions of CBS. We&#8217;ve done nearly 1,500 purpose-driven promotions to our properties on Broadcast TV, Radio and local TV Stations; CHOW and GameSpot content is running on the CBS Outernet; and CNET ran a major consumer campaign in markets like New York and San Francisco through CBS Outdoor. CBS Interactive is also a key partner to CBS Television Network for major broadcast events. In just the last week, we featured complementary content for events including The Victoria&#8217;s Secret Fashion Show, the Grammy Nominations and the SEC Championship.</p>
<p>Moving forward, we have a lot to look forward to. Events like CES, The Grammys, and March Madness on Demand are all just around the corner. Each represent huge cross-platform opportunities where CBS Interactive will again help complete the experience with coverage on air, online, and on mobile for our audiences.</p>
<p>Organizational Promotions and Changes</p>
<p>As we enter 2009, we are making some changes to our organizational structure to capitalize on audience and advertiser overlaps. We are also making some changes to key functions so that we can realize the benefits of our position in the marketplace. These changes mark another significant milestone in our integration, as we fine-tune our organization to best take advantage of the power of our entire network.</p>
<p>Sports, Games and Music</p>
<p>We are combining our Sports, Games and Music properties into a single group led by Steve Snyder. Steve has tremendous product and leadership experience and an enthusiasm for each of these categories. In addition, Tom Jones will be moving over from CNET to head-up the sales efforts for this group. Within the group, our talented senior leaders including Jason Kint, Rich Calacci, Jaci Hays, Kevin Menard, Felix Miller, Doug Schmidt and others will report to Steve and to Tom.</p>
<p>Entertainment &amp; Lifestyle</p>
<p>We are also moving our Lifestyle properties, CHOW and UrbanBaby, to the Entertainment group (TV.com, CBS.com, The CBS Audience Network and TheInsider.com) to capitalize on the similarities in audience and advertisers. This group will continue to be led by Anthony Soohoo with sales led by Ken Lagana. We&#8217;re excited to see the innovation that will come from this group in 2009.</p>
<p>Technology &amp; News</p>
<p>Under the continued leadership of Joe Gillespie, our Technology &amp; News division will bring CBSNews.com and CNET News.com into a single CBS Interactive News Group. Each site will maintain its own brand identity, while benefiting from shared resources in design, product and engineering to deliver deeper and more comprehensive coverage of major stories and events. Led by Mark Larkin, with Dan Farber as Editor-in-Chief, CBS News.com and CNET News.com will also have the opportunity to share content and collaborate on stories for the benefit of their unique audiences.</p>
<p>CBS Interactive Marketing</p>
<p>We are bringing together our key marketing functions into a new group called CBS Interactive Marketing led by Mickey Wilson. The group brings together expertise from across the organization so that we can capitalize on our biggest opportunities, and elevate the company to be a strategic marketing partner whose products, consumer insights, and ad innovations are critical to our clients&#8217; long-term success. They will establish the company as the standard for premium content online, and define and evolve brand strategies to capture the biggest opportunities for audience and revenue growth through market planning, insights and execution.</p>
<p>CBS Interactive Business Development</p>
<p>We are also bringing together all of our business development activities. This group will be led by Mike Marquez. Mike and his team will be responsible for the development of all new partnerships, investments, and acquisitions. They will be charged with taking advantage of knowledge sharing across the whole company to ensure that we are the strategic partner of choice for the industry.</p>
<p>Market Conditions</p>
<p>As you know the general economic environment continues to be a challenge. We have always been very aggressive about managing our costs, and that requirement is even more critical now than it has ever been. We believe this new, more efficient organizational structure will produce better results for CBS Interactive, and also result in lower operating costs. It is always very difficult to make these kinds of reductions, but they come after a thorough review of how we are organized and how we operate, and what best serves our many users, advertisers and employees.</p>
<p>CBS Interactive is a special place because of you, and we thank each of you for what you have done, are doing, and will do to exceed the expectations of the tens of millions of people who come to our properties every day.</p>
<p>Today, we sit in a great position. People seek out our brands because we provide them with the information and entertainment they want and need, and marketers seek us out because of the powerful audiences we attract. We are positioned to grow in 2009 and beyond.</p>
<p>Best,<br />
-q, NA</p></blockquote>
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